About
Started in Houston, for the people who cannot miss a pickup.
Medicargo Express is a new medical courier company in Houston, Texas. We started it because the transport side of clinical work is the part nobody wants to think about until it goes wrong — and by then a patient or a department is waiting.
We are not trying to be every courier for every customer. We do one thing: move medical supplies, equipment, specimens, pharmacy orders, and clinical items for hospitals, labs, clinics, and pharmacies inside this metro, with the seriousness that material demands. No consumer deliveries, no general freight, no consolidation with someone else’s timeline.
Being new is part of the pitch. There is no dispatch layer between you and the person who answers, no account manager to route through, and no legacy process to argue with. When a facility tells us how it needs a run handled, that becomes the way the run is handled — not a request that goes into a queue.
What we are building toward
A courier in Houston that a lab manager can call with a case that cannot wait and get a real answer, and that a materials manager can hand a standing route to without a second thought. That is a reputation built run by run, and we are at the beginning of it.
If you are evaluating a new courier for your facility, we would rather start with one scheduled route than a contract. Give us the run you care least about losing, and judge us on it.
One courier, one run
Every run is single-shipment. Nothing we carry shares a route with a package that has a different clock on it.
A person answers
Dispatch is a call or text to a phone a person holds. No IVR, no ticket number, no callback window.
Houston only, on purpose
We keep the territory to one metro so a STAT request is always a realistic yes or a clear no.
Credentials
Certified, and documented.
Facilities ask for certifications before they hand a courier a case, and they should. Medicargo Express is HIPAA certified and bloodborne pathogen certified. Ask your compliance contact and we will send the documentation your onboarding requires.
Onboarding a new courier? Tell dispatch which documents your facility needs and we will supply them before the first run.
HIPAA Certified
Medicargo Express operates under HIPAA requirements. Every pickup, handoff, and record that moves with a shipment is treated as protected health information — handled, described, and disclosed the way that standard requires.
- Signed handoffs at both ends
- No shipment details discussed off-channel
Bloodborne Pathogen Certified
Bloodborne pathogen certified, with the precautions that certification exists for: gloves and PPE on every handling step, sealed packaging kept sealed, and spill and exposure procedure the courier is trained on.
- PPE on every pickup and handoff
- Sealed transport packaging kept intact
Houston based
Dispatch in the metro, not a call center
One case per courier
Nothing consolidated with another clock
Handoffs signed
Released by, accepted by, time noted
Start with one route.
Pick the run that matters most and let us prove it. That is how we would rather earn a facility than with a contract.